> ## Documentation Index
> Fetch the complete documentation index at: https://docs.crevio.co/llms.txt
> Use this file to discover all available pages before exploring further.

# Content delivery best practices

> Get the most out of Crevio's experience types for delivering content to customers

## Courses

Structure your courses for completion:

* **Keep chapters focused** -- each chapter should cover one topic
* **Use progress tracking** -- students can see their completion percentage, which motivates them to finish
* **Add multiple instructors** -- for team-taught courses, assign instructors to provide credibility
* **Order lessons logically** -- arrange content from foundational to advanced

<Tip>
  Monitor lesson completion rates in your analytics. If students drop off at a specific lesson, consider restructuring or breaking it into smaller pieces.
</Tip>

## Digital downloads

* Keep individual files under **2 GB** -- this is the per-item limit
* Use clear file names so customers know what they're downloading
* Group related files into a single download experience for a cleaner delivery

## Discord communities

Choose the right cancellation action for your community:

| Action           | Best for                                                               |
| ---------------- | ---------------------------------------------------------------------- |
| No action        | Lifetime access communities                                            |
| Remove role      | Tiered access where you want members to stay but lose premium channels |
| Kick user        | Subscription communities where access should fully end                 |
| Remove all roles | Clean break when a customer has multiple product roles                 |

<Note>
  Customers must connect their Discord account via OAuth to receive automatic role assignment. Remind them in your onboarding.
</Note>

## Telegram groups

* Use the auto-invite flow so customers don't need to find your group manually
* For multiple tiers, create separate Telegram groups per price variant
* Enable automatic removal on cancellation to keep your group exclusive

## Access types

Use **Secret** (default) for content that each customer should access individually. Use **Open** for team-shared resources where all team members need access.

## Seat-based access

Use seat quantity when selling team licenses or group packages. Each seat generates a separate access token that can be claimed by a different person.

## Time-limited access

Set **revoke after days** on a price variant to automatically remove access after a period. Good for:

* Time-limited courses (e.g., 90-day boot camps)
* Trial access to premium content
* Seasonal or event-based content