Courses
Structure your courses for completion:- Keep chapters focused — each chapter should cover one topic
- Use progress tracking — students can see their completion percentage, which motivates them to finish
- Add multiple instructors — for team-taught courses, assign instructors to provide credibility
- Order lessons logically — arrange content from foundational to advanced
Digital downloads
- Keep individual files under 2 GB — this is the per-item limit
- Use clear file names so customers know what they’re downloading
- Group related files into a single download experience for a cleaner delivery
Discord communities
Choose the right cancellation action for your community:| Action | Best for |
|---|---|
| No action | Lifetime access communities |
| Remove role | Tiered access where you want members to stay but lose premium channels |
| Kick user | Subscription communities where access should fully end |
| Remove all roles | Clean break when a customer has multiple product roles |
Customers must connect their Discord account via OAuth to receive automatic role assignment. Remind them in your onboarding.
Telegram groups
- Use the auto-invite flow so customers don’t need to find your group manually
- For multiple tiers, create separate Telegram groups per price variant
- Enable automatic removal on cancellation to keep your group exclusive
Access types
Use Secret (default) for content that each customer should access individually. Use Open for team-shared resources where all team members need access.Seat-based access
Use seat quantity when selling team licenses or group packages. Each seat generates a separate access token that can be claimed by a different person.Time-limited access
Set revoke after days on a price variant to automatically remove access after a period. Good for:- Time-limited courses (e.g., 90-day boot camps)
- Trial access to premium content
- Seasonal or event-based content