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The Telegram integration lets you sell access to Telegram groups and channels as a product experience. When a customer purchases, Crevio generates a unique invite link and sends it directly to the customer via Telegram DM. When access is revoked, Crevio can remove or ban the user automatically.

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Setting up the Telegram integration

Before you begin, make sure you have:
  • A Telegram group or channel where you are an admin
  • The Crevio bot added to your group or channel as an admin
  • A Crevio product with at least one price variant

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Connecting your Telegram group or channel

1

Create a Telegram experience

In your dashboard, go to Products, select a product, and add or edit a price variant. Under Experiences, create a new experience and choose Telegram as the type.
2

Start verification

Click Connect Telegram channel. Crevio generates a unique verification code.
3

Add the bot to your group

Add the Crevio Telegram bot to your group or channel as an admin. Then send the verification code as a message in the chat. The bot needs admin privileges to manage members and create invite links.
4

Wait for verification

Crevio automatically detects the verification message and links the chat to your experience. The verification completes within a few seconds.
The verification code expires after 5 minutes. If it expires, click Connect Telegram channel again to generate a new one.

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Creating a Telegram experience

Once connected, your Telegram experience is ready. You can connect multiple chats (groups and channels) to a single experience — when a customer purchases, they receive invite links for all connected chats. Configure these settings for each Telegram experience:
  • Connected chats — The Telegram groups and channels linked to this experience.
  • Cancellation action — What happens when a subscription is cancelled or an order is refunded.

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How auto invite and remove works

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Granting access

When a customer completes a checkout that includes a Telegram experience:
  1. Crevio checks if the customer has connected their Telegram account via OAuth.
  2. For each connected chat, Crevio creates a single-use invite link personalized for the customer.
  3. The invite links are sent to the customer via a Telegram DM from the Crevio bot.
  4. The customer clicks the link to join the group or channel.

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Revoking access

When a subscription is cancelled, an order is refunded, or access is revoked manually, Crevio takes action based on the configured cancellation setting:
ActionWhat happens
No actionThe customer stays in the group or channel. Handle removal manually if needed.
Remove userThe customer is removed from the chat but can rejoin if they obtain a new invite link.
Ban userThe customer is kicked and banned from the chat, preventing them from rejoining.

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Customer OAuth connection

For the Telegram integration to work, your customers need to connect their Telegram account to Crevio. This happens through Telegram’s OAuth flow:
  1. After purchasing a product with a Telegram experience, the customer is prompted to Connect Telegram.
  2. They authorize Crevio to identify their Telegram account.
  3. Once authorized, Crevio sends invite links via DM and manages their access going forward.
This is a one-time connection — once linked, all future Telegram-based purchases use the same connection.

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Managing members

You can manage Telegram access for individual customers from your dashboard:
  • Add member — Manually generate and send invite links to a specific customer.
  • Remove member — Remove a customer from all connected chats.
  • Remove a connected chat — Disconnect a specific group or channel from the experience. This does not remove existing members from the chat.
If you need to move to a different Telegram group, remove the old chat and connect the new one. Existing members are not automatically migrated — they will need new invite links.

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Troubleshooting

Make sure the Crevio bot is in the group or channel as an admin before you send the verification code. The bot needs admin privileges to read messages. Also verify that you are sending the exact code (including the VERIFY_ prefix) as a message in the chat, not as a reply or edit.
Reconnect it by clicking Connect Telegram channel and sending a new verification code in the chat. Existing members are not affected.